TECHNICAL SUPPORT

Data Backups

Error Handling in Winfoil 3.0 has been enhanced to provide the capability for the user to either

abort Winfoil, ignore the error and continue or retry the same program instruction when an error occurs. There is now also an option to send an email to the Author containing the error information. This information includes the data that the variables contained at the time to help the Author investigate the cause of the error.

A screen shot of the Error dialogue box is shown below.

Support is available by phone or mail to the address / telephone number as stated below for Registered Users. Any serious program bugs will be fixed free of charge. In the case of specific hardware or software problems , the author may choose not to modify the program. In that case , if a problem is reported within three months after purchase , the author will refund the user's purchase price.

Updates for the registered version of Winfoil are available from the Winfoil Updates Page

If you have any problems with WINFOIL please contact ;

Malcolm Hardy

Week Days After Hours (weekends anytime) on (02) 9548 2986 (International 61 2 95482982)

Fax (02) 95482986 (International 61 2 95482986)

or write to the following address;

6 Tibooburra St

Engadine NSW 2233

Australia

Please provide information on your PC Hardware configuration; eg version of Windows software and error message when the fault occurred. Please also supply the version number and build number. These are displayed on the ABOUT COMMAND screen. Winfoil has extensive error trapping routines built in. If an error does occur which is trappable then a messagebox will appear with a reference to the subroutine or function , module name and error condition .